Course Description Course Title:Lotus Domino 8 Mail Administration Course Code:DSMA8 Product:Lotus Notes/Domino R8.0.1 Provider:wareSource Duration:4 days Topics/Pages:32 topics / 628 pages Price (US dollars):$85 per user Description During this course you will configure traditional Notes Mail as well as standards-based SMTP mail transfer and delivery. You will set up several mail clients, including Notes, Internet mail (POP/Outlook Express), Domino Access for Microsoft Outlook, and a browser for WebMail and Domino Web Access. This course stresses the role of directories, including the Domino Directory, Directory Catalog, Mobile Directory Catalog, and Extended Directory Catalog, and how to make them available via Directory Assistance. It also covers the configuration of Domino to support LDAP requests. This course also covers mail security for both Notes and Internet mail clients, including how to configure SSL on Domino and to issue Internet Certificates to users for digital signing and encryption. Course Goals In this course, you will learn how to: configure intranet and Internet mail routing using the NRPC and SMTP protocols set up Notes to send and receive mail, set up an Internet mail client to send mail via SMTP and retrieve mail via POP3 or IMAP4 protocols, use a browser to access mail via WebMail or Domino Web Access, and configure Domino Access for Microsoft Outlook utilize the various directory types for mail addressing as well as for mail transfer and delivery configure the Domino Server to support address lookups by Internet mail clients using LDAP configure the NRPC and SMTP Router controls and restrictions to improve routing performance and reduce unsolicited email utilize Notes Mail security features and serve as your own Internet Certificate Authority, create server and client Internet Certificates, enable SSL, and digitally sign and encrypt mail sent to Internet mail clients support Notes Calendar and scheduling, including inter-domain resource reservations configure Notes Mail to use a Shared Object Store reduce Mail database size by applying a Single Copy Template and/or use design note compression manage Notes Mail files using Domino Administrator with the assistance of the Administration Process utilize mail monitoring, tracking, and journaling features retain messages using archiving and journalling monitor and troubleshoot mail transfer and delivery. Audience This course is part of a series of Domino administration training courses. Follow these paths to master all aspects of administering the Domino Server, Lotus Notes, and other clients: Courses later in the series assume that you have mastered the content of earlier courses. This course is designed for LAN administrators who are responsible for supporting mail on Lotus Domino Servers, Notes, and Internet mail clients and who: are proficient Notes 8 Mail users have installed and configured a Domino 8 Server understand basic DNS and SMTP principles have taken the Lotus Domino 8 Administration Basics and Lotus Notes 8 Administration courses or have the equivalent knowledge and experience. Duration This course is sold as a 4-day course (but there is much more material in the course than you can cover in four days!) Course design This course combines concept presentations, demonstrations, and exercises to guide your learning. Though designed for instructor-lead classes, with the proper equipment and software individuals can also use this course for self-study. Please consult the Set Up document for this course to make sure the correct environment is in place before starting the course. Outline Topic 1: Mail Overview Mail terminology NRPC message flow SMTP message flow Domino mail clients License implications Choosing a mail protocol Network design Topic 2: NRPC Message Transfer and Delivery Protocol independence Think Domino Domino Domain Domino Named Networks Multiple Domino Named Networks Multiprotocol servers NRPC routing Router task Router task functions Exercise: Test message delivery Message document internals Topic 3: Notes Configuration Create message Message format Submit message to recipient Deliver message to user Read messages User registration Exercise: Test message delivery Topic 4: Inter-Named Network NRPC Routing When you need Connection documents Two Connection documents are needed Create Connection document Replicate the Domino Directory Explicit inter-domain addressing Error messages Exercise: Connection document and Cross Certification Scheduling guidelines Topic 5: Inter-Named Network Routing Topologies Serial topology Mesh topology Hub-spoke topology View the routing topology Exercise: Message routing through a hub Non-Adjacent Domain document Exercise: Non-Adjacent Domain document Combine schedules On-demand routing Cluster connection Topic 6: NRPC Controls Restricting message source domains or Organizations Adjacent and Non-Adjacent Domain document restrictions (NRPC) Control message size Routing by message priority Delivery Controls Topic 7: Domino Directory and Message Addressing Directory terminology How directories are used for mail Return address of Notes users Recipient fields Short names and nicknames Router use of Domino Directory Local Contacts Local Recent Contacts Finding users in the domain Topic 8: Directory Assistance Multi-domain companies Directory Assistance Configure Directory Assistance Exercise: Directory Assistance Authentication-only secondary directories Topic 9: Directory Catalogs Directory Catalog: Condense and optimize Directory Assistance or Directory Catalog? Two versions of the Directory Catalog Create Directory Catalog Exercise: Create Directory Catalog Mobile Directory Catalog Multiple Directory Catalogs Extended Directory Catalog Topic 10: Mail Database Design Mail database master design template Template association Single Copy Template Exercise: Configure Single Copy Template Database compression Limit message size Shared Attachment database Central Forms database Alternative mail templates Topic 11: User Mail Database Administration Procedure 1: Access information about mail users databases Procedure 2: Define Mail Settings policy Procedure 3: Create full text index Procedure 4: Create multiple replica Mail databases Procedure 5: Move Mail database to another directory or server Procedure 6: Delete users and their Mail databases Procedure 7: Set Mail database quotas and warning thresholds Procedure 8: Monitor Mail database size Database white space Procedure 9: Reduce the size of a Mail database using Compact Procedure 10: Configure Out-of-Office notifier Procedure 11: Enable Inbox Maintenance agent Procedure 12: Configure Recall Sent Messages feature Topic 12: Notes Mail Security System-required security User-option security Just-in-time encryption Topic 13: Calendar and Scheduling Schedule a meeting Supporting technology BUSYTIME.NSF operation Free time lookup Resource Reservations database Resource administrator Exercise: Scheduling on a single Home/Mail server Exercise: Test single-server setup scheduling Multiple Home/Mail servers in same domain Free time queries across domains Exercise: Multi-domain scheduling Server Console commands Schedule statistics Troubleshooting Clustered servers and multiple Resource Reservations databases Non-Notes schedule exchange Schedule interoperability through iCalendar Topic 14: Single Copy Message Store Message components Multiple copy message store Single Copy Message Store Object store process Enabling shared mail Display information about shared mail Shared object store statistics Shared mail view Exercise: Shared mail Linking existing Mail databases Excluding Mail databases Move/delete user Mail database file Unlinking a shared mail database Other shared mail features Shared mail and other server technologies Drawbacks Topic 15: SMTP Mail Transfer Before you switch to SMTP Server document or SMTP Inbound Site document? Turn on SMTP Listener Scenario 1: SMTP to route mail inside your Domino Domain Internet return address for Notes DNS configuration for transferring beyond your Internet domain Scenario 2: SMTP to route mail to/from to the Internet Exercise: Transfer messages to/from the Internet via SMTP Scenario 3: Internal SMTP with outbound SMTP to Relay Host Example Relay Host transfer all SMTP Authenticated connection to relay host Scenario 4: Internal NRPC with outbound SMTP to conduit Example NRPC transfer to SMTP conduit Smart host On-demand routing Extended SMTP Topic 16: SMTP Inbound Controls When controls are applied Stage 1: TCP/IP connection Stage 2: Before MTA connection is allowed Stage 3: Before message is accepted by receiving MTA Stage 4: Before message is accepted by MTA (sender controls) Stage 5: Before message is deposited to MQ (recipient controls) Stage 6: Before message is deposited to MQ (message controls) Stage 7: Before message is moved from MQ to recipients MS UA connection to send message Third-party products Topic 17: Blacklists and Whitelists Private and public blacklists/whitelists Blacklist/whitelist processing order Configure blacklists and whitelists Blacklist desired actions Whitelist desired actions Custom SMTP error message Rules integration Statistics Getting off of a blacklist Topic 18: Rules Limitations Mail File Rules QuickRules Exercise: Create QuickRule Block Sender Rule Manually create a Rule Exercise: Manually create a Rule Multiple Rules Blacklist and whitelist tag Rule conditions System Mail Rules Create a System Mail Rule Topic 19: SMTP Outbound Controls Configure SMTP outbound controls Outbound Sender Controls Outbound Recipient Controls Topic 20: Internet Message Disclaimers Message disclaimer basics Two conditions for message disclaimers to be added Define message disclaimer text and have Notes add it Message disclaimers added by Router task Domino Web Access message disclaimers Topic 21: POP/IMAP Clients License implications POP POP client configuration Exercise: POP client configuration MIME and message fidelity Exercise: Send MIME-encoded message IMAP Notes and IMAP interoperability IMAP configurationserver side Modifying user Mail for IMAP IMAP configurationclient side Notes access to Internet mail Topic 22: LDAP Directory Service What is LDAP used for? Configure LDAP on the server Configure the LDAP client What LDAP returns Exercise: Configure and test LDAP LDAP Server Console commands ldapsearch utility LDAP statistics Tivoli Directory Integrator Topic 23: Internet Certificate Authority Compare Notes security to Internet security Internet client security overview Level 1 Security: Anonymous access Level 2 Security: Name and password authentication Level 3: Enable SSL Obtain Internet Certificate Procedure 3.1: Migrate the Organization Certifier ID to the CA Process Procedure 3.2: Create the Internet Certificate Procedure 3.3: Create Internet Certificate Requests database Procedure 3.4: Create the server Key Ring file with Trusted Root Certificate Procedure 3.5: Enable SSL on the server Topic 24: Issue Internet Client Certificates Level 4 Security: Internet client authentication Request Internet Certificates for Internet mail client Authentication using Client Certificates Issue Certificates to Notes users How Notes adds Trusted Root Certificates Notes users request Client Certificate from third-party CA Issued Certificate List (ICL) database Certificate Revocation Lists (CRL) CRLs and authentication by Client Certificate Checking for CRLs Revoking an Issued Certificate Certificate revocation checking through OCSP Topic 25: Sign and Encrypt Internet Mail Import Certificate into Outlook Express Outlook Express signs message to Notes user Notes user signs message Notes user accepts senders Certificate for encryption Topic 26: WebMail and Domino Web Access Server-side requirements for WebMail Use WebMail Downsides of WebMail Exercise: Access Mail via browser Domino Web Access DWA Lite Server configuration for DWA Configure users to use DWA Domino Web Access Redirection Launch from DWA Redirection to DWA Lite Make DWA the default mail client Contact list synchronization Send signed messages Send signed message to Internet mail users Validate signature from Internet mail sender Encrypt message sent to other Notes/DWA users Encrypt message to Internet mail users Certificate for authentication versus Certificate for encryption Quota enforcement Use DWA offline Topic 27: Security for Browser-Accessed Mail Firewalls and proxies Fight denial of service attacks Fight invalid URLs and buffer overflows Restrict access by IP address Limit HTTP methods Enforce Server Access Lists Fewer user name variations Protect Internet Passwords Failed Internet password tracking/lockout Security Settings policy document fields Change Internet Password Best Practice: Use Client Certificates and SSL for authentication Topic 28: Domino Access for Microsoft Outlook Task 1: Configure Domino Task 2: Register user Task 3: Prepare user computer Task 4: Install DAMO software on user computer Task 5: Start Outlook and select DAMO Profile Topic 29: Mail Monitoring Router status Server Console commands Hidden message fields Mail logging Supplemental logging Logging level Mail statistics Mail trace Mail Routing Event Generator Domino Domain Monitoring Topic 30: Mail Tracking and Reporting MTC server task User tracks mail What the tracking request tells you Tracking across Domino Domains Track mail in Domino Administrator Report on tracked mail MTC console commands Exercise: Mail tracking and reporting Topic 31: Message Archiving and Journaling Local message archiving Server-based message archiving Configure server-based Mail database archive from Notes Run COMPACT to perform archive Schedule Compact to run User access to Archive database Define an Archive Settings policy Calendar Cleanup Message journaling Configure message journaling Mail Journaling database security Keep message recipients when journaling Third-party solutions Topic 32: Troubleshooting and Performance Dead message Check for dead messages Held message Message transfer retry interval Message timeout value Transfer and delivery delay notifications Troubleshoot submission errors Troubleshoot transfer errors Transfer errors and route cost Troubleshoot delivery errors Reverse-path setting for forwarded messages Convert TNEF file attachments Create/restore a deleted Mail database Exercise: Mail errors Custom delivery failure messages SMTP troubles SMTP headers Improve performance Contact Us Privacy Policy ©2010 wareSource
Duration
This course is sold as a 4-day course (but there is much more material in the course than you can cover in four days!)
Course design This course combines concept presentations, demonstrations, and exercises to guide your learning. Though designed for instructor-lead classes, with the proper equipment and software individuals can also use this course for self-study. Please consult the Set Up document for this course to make sure the correct environment is in place before starting the course. Outline