Lotus Domino Web Access 8 User Essentials

Course Code: DWAUE8
Product: Lotus Domino Web Access R8.0.1
Duration: 1 days
Topics/Pages: 18 topics / 266 pages
Price (US dollars):
$15 per user


During this course you will send and reply to electronic mail using the IBM Lotus Domino Web Access (DWA) 8 application in a browser. Because your Mail incorporates Sametime instant messaging, you will also know when people are online so you can chat in real time.

This course thoroughly covers the calendar and scheduling features found in your Mail. You will use the Calendar to keep track of your appointments and to schedule meetings. While you are planning a meeting you can check your co-workers’ schedules to see who is available. You can reserve a room and other resources so that everything is in place when the meeting starts.

You will learn to how to keep track of your To Do’s and to view your To Do’s in Gantt chart form so you can more easily visualize your tasks.

You will create contacts and groups to help manage your relationships, as well as to assist in mail addressing.
This course also shows you how to continue to access your Mail while disconnected from the Internet and then synchronize changes when reconnected.

Course Goals

In this course you will learn how to:

  • send and receive electronic mail using Domino Web Access
  • know when other people are online and communicate with instant messages
  • organize mail into folders
  • use the Calendar to schedule appointments and meetings and check for free time in other people’s schedules
  • define personal and group To Do’s
  • create Contacts for easy mail addressing
  • create Notebook Pages to store text and attachments
  • work in your Mail while disconnected from the Internet
  • manually archive your obsolete messages to free up space in your Mail
  • access your Mail using DWA Lite and an RSS Feed Reader.


This course assumes basic personal computer and software skills and is designed for individuals who can:

  • start and stop software applications in Microsoft® Windows™
  • use Microsoft Windows Explorer to find and organize files
  • use Internet Explorer 6 or Mozilla Firefox to open and navigate Web sites
  • use any other type of email
  • create, format, and print documents using a graphical word processing software package.


This course is sold as a 1-day course, but instead should be thought of as a set of materials from which you can create a custom course that both meets the training objectives and your allotted time frame. Most users do not need the full course to begin using Domino Web Access. You can always come back later and train them in more advanced topics.

Course design

This course combines concept presentations, demonstrations, and exercises to guide your learning. Though designed for instructor-lead classes, with the proper equipment and software individuals can also use this course for self-study.

Please consult the Set Up document for this course to make sure the correct environment is in place before starting the course.


Topic 1: Get Started 

Ways to access your Mail
URL to your Mail
Log in
Security Warning
Welcome tab
Controlling the application
Get Help
Context-sensitive Help
Exercise: Get started
Computer requirements

Topic 2: General Preferences 

Open preferences to Basics tab
International tab preferences
Security tab: Change your Internet password
Exercise: Set Preferences
Install and configure Browser Cache Management

Topic 3: Welcome Page

Information portal
Customize the Welcome Page
Panel Contents
Exercise: Create a custom Welcome Page
Startup tab preference

Topic 4: Send Messages

Mail tab
Mail folders and views
Create new message
Message contents
Body field formatting
Delivery Options
Look up addresses
Address validation
Addressing messages outside your company
Save as draft
Send message
Exercise: Create and send message
Phone Message
If a message doesnt get delivered
Delivery failure report
Exercise: Delivery report

Topic 5: Read Messages 

Open Mail
Message sorting
Unread messages
Replied to and forwarded icons
Find a message
Read a message
Things you can do while reading a message
Exercise: Reply to a message
Preview messages from folder/view
Select messages from folder/view
Things you can do with selected message(s)
New Mail notification
Create folders
Exercise: Organize mail messages into a folder
Default Move and Close action
Reuse child windows

Topic 6: Advanced Messaging Features 

Feature 1: Stationery
Feature 2: Text signature
Feature 3: Mark message for follow up
Feature 4: Recipient Indicators
Feature 5: Digitally sign and encrypt messages
Feature 6: Block mail from sender
Feature 7: Mail Rules
Exercise: Mail Rules
Feature 8: Out of Office notifier
Feature 9: Message recall

Topic 7: Instant Messaging 

Online presence awareness
Text chat
Invite more people to the chat
Change your online status
Leave a message
Exercise: In-context chat
Instant Contact List
Chat from the Instant Contact List
Exercise: Add contact and start chat session
View menu

Topic 8: Calendar 

Calendar overview
Open Calendar
Create Calendar Entry
Change to another Calendar Entry type
Exercise: Create new Appointment
Appointment fields
Exercise: Finish creating Appointment
Edit Calendar Entry
Exercise: Edit Calendar Entry
Repeat tab
Delete Calendar Entry
Reschedule a repeating entry
Calendar preferences
Summarize Calendar Entries
Import holidays
Print Calendar

Topic 9: Schedule a Meeting 

The invitation process
Send the meeting invitation
Schedule a meeting
Read and accept a meeting invitation
Automatic Inbox Management
Meeting invitation workflow
Participant status
Exercise: Schedule meeting
Change of mind: Owner
Change of mind: Participant
Exercise: Reschedule meeting
Automatic Processing of Meeting Invitations
Invitations and Calendar Entry display 

Topic 10: Calendar Entry Schedule Tab 

Check for availability
Exercise: Check for availability
Define availability schedule
Create Group Calendar

Topic 11: Resource Reservations 

Add rooms and resources to a meeting

Exercise: Schedule a meeting and reserve a room

Topic 12: To Do List 

To Do List view
New To Do
Five To Do Views
Display To Dos in your Calendar
Overdue To Dos
Complete a To Do
Exercise: Create To Do
Repeating To Dos
Group To Do
Invitation/acceptance workflow
Exercise: Group To Do

Topic 13: Delegation 

Delegation preferences
Part 1: Choose a user/group
Part 2: Choose what areas of your Mail file to delegate
Part 3: Choose how much access you want to give
Part 4: Automatically forward Calendar notices sent to you
Exercise: Calendar delegation

Topic 14: Contacts

Open Contacts
Create Contact - Basics
Create Contact from message
Copy contact from Select Addresses
Contact nicknames
Exercise: Create contacts
Using Contacts
Synchronize with Notes Contacts

Topic 15: Notebook 

Create Notebook Page
Synchronize with Notes Journal

Topic 16: Work Offline

Step 1: Check for Notes User ID in Mail
Step 2: Set Offline Preferences
Step 3: Install Sync Manager and subscribe to your Mail
Lotus Domino Sync Manager Console
Open your Mail offline
Synchronization Schedule and Sync Options
Sync Options tab
Lotus Domino Sync Manager option menu
Exercise: Go offline

Topic 17: Quotas and Archiving 

Over quota
Reducing your Mail size
Server-based archive
Local archive

Topic 18: Other Ways to Access Your Mail 

DWA Lite
RSS feed of your DWA Inbox